CONTACT US

If you would like to check the status of your order, please visit our website at www.vivve.shop, where you can track it online.

If you have any further questions, please leave us a message directly through the contact form.

Our working hours are from 9:00 AM to 5:00 PM (EST). We reply to most emails within one business day. If you do not receive a response from us, please check your spam folder.

Please be patient, friend — we are doing our best to respond as quickly as possible! Kindly avoid sending multiple emails, as this may slow down our response time.

In the meantime, you may find the answer to your question in our Help Center – FAQ.

Email: support@vivve.shop

Due to time differences, emails will be answered within 12 hours at the latest.